Designed to Heal

70% of American adults have experienced a traumatic event at least once in their lives, increasing their risk for behavioral health and substance use disorders.* Traumatic events can include major disasters, serious injury and grief, as well as physical, sexual and emotional abuse.  

Ozark Center uses trauma-informed care, emphasizing physical, psychological and emotional safety to help individuals rebuild a sense of control and empowerment. Ozark Center staff recognize trauma symptoms, offer support and facilitate healing. Ozark Center has taken this commitment to trauma-informed care one step further, though, by using trauma-informed design in its facilities.

Since being chosen by the Department of Mental Health to participate in an early adopters’ program in 2008, Ozark Center has transformed its buildings to be sensitive to clients’ past trauma. Using feedback from clients and trauma-informed design principles, Ozark Center has created environments that makes clients feel welcome and safe. 

In Ozark Center buildings, clients are welcomed by cool colors, natural lighting and art found throughout facilities, which has a calming effect for both clients and staff. Additionally, open reception areas and thoughtful furniture arrangements increase a client’s sense of safety, perceived crowdedness and relationship to staff.

In 2019, Ozark Center’s work with trauma-informed design was recognized by the National Council for Behavioral Health, which awarded Ozark Center for Excellence in Behavioral Health Care Management.

To experience the difference trauma-informed care and design can make, call 417.347.7600.

*National Council for Community Behavioral Healthcare