Slide 1

Trauma-Informed Care

70% of American adults have experienced a traumatic event at least once in their lives, increasing their risk for behavioral health and substance use disorders.* Traumatic events can include major disasters, serious injury and grief, as well as physical, sexual and emotional abuse.  

Ozark Center uses trauma-informed care, emphasizing physical, psychological and emotional safety to help individuals rebuild a sense of control and empowerment. Ozark Center staff recognize trauma symptoms, offer support and facilitate healing. Additionally, Ozark Center’s trauma-informed caregivers:

  • Exercise cultural humility
  • Communicate with transparency and predictability
  • Use empathy
  • See multiple viewpoints
  • Impart respect


The buildings at Ozark Center are also designed with trauma-informed care in mind. Cool colors, natural lighting and art are found throughout facilities, and have a calming effect for clients and staff. Open reception areas and thoughtful furniture arrangements increase a client’s sense of safety, perceived crowdedness and relationship to staff.

*National Council for Community Behavioral Healthcare