Welcome to Freeman Health System
Locally owned, not-for-profit and nationally recognized, Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services.
In 2020, Freeman earned more than 80 individual awards for medical excellence and patient safety from CareChex®, a quality rating system that helps consumers evaluate healthcare providers. U.S. News & World Report ranked Freeman No. 4 in the state for the seventh consecutive year for 2016 – 2017, and The Leapfrog Group gave Freeman the highest grade possible for the fourth straight time in the Spring 2018 Hospital Safety Score.
With more than 300 physicians on staff representing more than 70 specialties, Freeman provides cancer care, heart and vascular care, neurology and neurosurgery, orthopaedics, children’s services and women’s services. Additionally, Freeman is the only Children’s Miracle Network Hospital in a 70-mile radius.
We're Here for You
As the only locally owned, not-for-profit health system in the area, Freeman focuses on meeting the health and wellness needs of those we serve as well as the needs of future generations. Our caregivers, leadership and board of directors play an active role in identifying the health needs of the region.
Dedicated to our neighbors
Growing with our Community
Since the May 22, 2011, tornado, Freeman has responded to increased patient volumes by enhancing our current services and opening new facilities to stay ahead of the needs of our community. Throughout the health system, we have added beds, expanded our services, added new technology, established programs and provided community outreach to better serve our community and meet the increasing demand for excellence in healthcare.
Question and Answer (Q&A)
with Chairman Dr. Lance Beshore
Freeman Health System is accredited by the Healthcare Facilities Accreditation Program (HFAP). HFAP has been providing medical facilities with an objective review of their services since 1945. The program is recognized nationally by the federal government, state governments, insurance carriers and managed care organizations.
In 1965, with the implementation of Medicare, the HFAP was granted "Deeming Authority" to conduct accreditation surveys of acute care hospitals by the Centers for Medicare and Medicaid Services (CMS). HFAP was also granted "Deeming Authority" to survey hospital laboratories under the Clinical Laboratory Improvement Amendments of 1988 (CLIA) and has also been given authority to accredit Critical Access Hospitals, Ambulatory Surgical Centers, and Outpatient Surgical Facilities.
HFAP survey teams monitor a healthcare facility's ability to accomplish the eleven core hospital functions:
- Assessment: The facility assesses each patient's needs on an ongoing basis.
- Patient Participation: Patients and family/caregivers possess needed information to facilitate their participation in the treatment process. The facility's treatment processes afford patients the opportunity and the means to make informed decisions about their care.
- Treatment: The integrated delivery of direct treatment services and the services that support direct treatment address the patient's assessed needs and the patient's responses.
- Nutrition: The facility meets the nutritional needs of the patient.
- Medication Use: Patients receive the correct medication in the correct dosage at the right time by the correct route.
- Discharge Coordination: The patient's post-hospital care needs are addressed.
- Environmental Safety: Patients and staff experience a safe environment that protects them from biomedical hazards, accidents and threats to security.
- Patient Safety: Patient's individual safety needs are addressed.
- Infection Control: The hospital's processes protect patients and staff from nosocomial infections and communicable diseases and manages outbreaks when they occur.
- Quality Improvement: The facility's quality assessment and improvement program is a continuous, integrated activity within the facility.
- Information Management: The information management system assures the confidentiality, security and integrity of information. The system captures, analyzes and transmits patient specific and organizational data accurately and timely.
Continually looking for new and exciting ways to reach and strengthen the community through wellness education and outreach, Freeman offers a variety of services that extend outside of the walls of the hospital. Click here to see all the ways we help our community.
- Free physicals for area athletes
- Health insurance marketplace education and enrollment
- Freeman Advantage
- Children's Miracle Network Hospitals
- Freeman Auxiliary
- Freeman Development Office
- Freeman First Alert Doppler
- Bill & Virginia Leffen Center for Autism
- Freeman Health Academy
- Smoking cessation
- Diabetes education
- Support groups for a variety of illnesses and conditions
- Low-cost community health screenings
- Mammograms for underinsured women – Helping Friends Mammogram Fund
Quality of Care
As you consider healthcare services and providers, you need access to information to help you make the right choices. A number of independent agencies publish data that you can use to find out how hospitals rate in areas such as infection prevention, pneumonia, heart attack and heart failure
Quality of care comparisons
Community benefit and economic impact comparisons
Community Health Needs Assessment
Every three years, Freeman Health System publishes a comprehensive community health needs assessment for the Joplin community. The assessment provides an up-to-date picture with which to strategically address health concerns. The most pressing needs are prioritized, and a plan to improve health is developed. As each period comes to a close, Freeman reviews the efforts made towards these prioritized health needs.
We are pleased to provide these documents for public review and comment:
- Also visit the interactive website, where county-level data is available: https://insight.livestories.com/s/v2/joplin-community/c487a70d-d6ce-495e-956a-75240d7a320d/
Freeman Health System is a founding stakeholder of the Ozarks Health Commission (OHC), which was formed in 2015. OHC partners include health systems and public health agencies who share a vision of using a systematic, data-driven processes to inform decisions and guide efforts to improve community health and wellness on a regional level.
We encourage feedback and suggestions on future assessments and action plans. Full printed copies of the CHNA and CHIP are available upon request via an email to CommunityHealth@freemanhealth.com or by calling 417.347.4987. Visitors to the health system may also call to request a copy for review at each of the health system information desks.