What to Expect at Our Mental Health Walk-In Clinic
Choose the right path below to get location, hours, and what to bring.
For issues ranging from depression and anxiety to eating disorders and substance use, you can receive same-day help at Ozark Center’s Walk-In Clinic.
You will first meet with an admissions specialist to complete initial paperwork, and then will meet with a therapist to communicate your needs, explore treatment options and develop a plan of action to get you the help you need.
The comprehensive assessment (what we use to get to know you better) may take up to two hours. If you unable to complete the intake on the first visit, a follow-up may be scheduled.
Getting Ready for Your First Appointment
We’re excited to meet you and/or your child! To make sure everything goes smoothly, there are a few important documents we need you to bring. These help us confirm who can make decisions for your child and, if needed, determine eligibility for financial assistance.
Adults — Hope Spring Walk‑In Clinic | What to Expect
- Same‑day support for concerns like depression, anxiety, eating concerns, and substance use.
- You’ll meet with an admissions specialist to complete initial paperwork, then talk with a therapist about your needs and options.
- The comprehensive assessment (which we use to get to know you better) may take up to two hours. If you’re unable to finish, we’ll schedule a follow‑up.
What to bring to Hope Spring (checklist)
- A Government issued photo ID (driver’s license or other).
- Social Security card or a tax document with your SSN.
- If you have insurance: your insurance card(s).
- All clients need to bring : proof of residence.
- If you don’t have insurance: proof of income (or a W‑2, if applicable) to see if you qualify for financial assistance.
Referrals
- No referral needed for the Walk‑In Clinic.
Contact & Hours
Phone: 417‑347‑7567
Hours: 8:00 am – 3:00 pm, Monday–Friday
Location: Ozark Center – Hope Spring, 3901 E. 32nd St., Joplin, MO
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Children & Teens — Wills Place | What to Expect
- Same‑day support for concerns like depression, anxiety, eating concerns, and substance use.
- You’ll meet with an admissions specialist to complete initial paperwork, then talk with a therapist about your needs and options.
- The comprehensive assessment (which we use to get to know you better) may take up to two hours. If you’re unable to finish, we’ll schedule a follow‑up.
- If possible, call ahead so we can match you with a therapist covered by your insurance.
What to bring to Will's Place (checklist)
Start here if the client is under 18. Children and adolescents receive services through Wills Place. Paperwork and intake steps differ from Adult Services.
- Children and adolescents receive services through Wills Place. Paperwork and intake steps differ from Adult Services.
- A parent or legal guardian must be present for consent. If applicable, please bring guardianship or custody documentation.
- For hours, location, and what to bring for Children/Youth, visit: Wills Place Intake & Walk‑In Information
Referrals
- No referral needed for the Walk‑In Clinic.
Important: If you searched for “Ozark Center Walk‑In Clinic” for a child or teen, please use the Wills Place link above to ensure you have the correct location, hours, and documents.
