Freeman News

Freeman Adjusts Visitor and Masking Policies

June 10, 2020

Slight Increase in COVID-19 Cases Prompts Change

Joplin, Mo – Freeman Health System and Ozark Center will again require visitors and patients to wear masks each time they enter a facility. Due to a recent increase in positive COVID-19 cases in the community, visitor guidelines will also be adjusted. Each patient will be allowed two visitors from 7:00 am – 7:00 pm with a few exceptions:

  • No children under the age of 18 will be allowed unless seeking medical treatment.
  • No visitors for pending/positive COVID patients.
  • Pediatrics: Two visitors per hospitalization. Visitors may come and go each day and visiting hours do not apply.
  • Maternal child: one visitor per hospitalization, visiting hours do not apply
  • NICU: Two banded visitors at the same time, only the mother can come and go. The other banded visitor may visit once per day.
  • End of Life: Only immediate family members (spouse, child, stepchild, grandparent, grandchild) can visit. Two visitors allowed in patient room at a time.

Visitors are asked to stay in the patient’s room the entire time of the visit. Visitors can visit Freeman’s retail service locations (cafeteria, coffee shop, gift shop) but will be required to wear a mask while in these locations.

We are continuing to actively monitor the number of COVID-19 cases in our community and within the health system. We will re-evaluate on a weekly basis. 



Locally owned, not-for-profit and nationally recognized, Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services. In 2019, Freeman earned dozens of individual awards for medical excellence and patient safety from CareChex®, a quality rating system that helps consumers evaluate healthcare providers.  U.S. News & World Report named Freeman Health System the Best Hospital in Southwest Missouri for 2019.  With more than 300 physicians on staff representing more than 70 specialties, Freeman provides cancer care, heart care, neurology and neurosurgery, orthopaedics, children’s services and women’s services. Additionally, Freeman is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit