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Patient Safety

We want to make your stay as safe and worry-free as possible. In order to accomplish this we need your participation.

Patient identification

Each patient at Freeman receives an identification bracelet. It tells hospital staff who you are at a glance and helps track your hospital information during your stay.

  • Check your ID bracelet for correct information.
  • Wear your ID bracelet during your entire hospital stay.
  • Make sure hospital staff check your ID bracelet before performing any test or procedure.

Fall prevention

We want to help you move about safely and easily. Don't hesitate to call the staff for assistance.

  • Ask for help by using your call button. Request help anytime—especially at night when it is dark or when you are groggy or sleepy.
  • If the side rails on your bed are up, this is a reminder for you to stay in bed. Call for assistance if you want to get up.
  • Use your call button if your nurse has instructed you to call for assistance when getting out of or into bed, moving to or from your chair, or walking to and from the restroom.
  • Keep the bed in the low position so your feet touch the floor when you sit on the edge of the bed.
  • Rest on the side of the bed before standing.
  • Wear nonskid shoes or socks to prevent slipping.
  • If possible, please ask a family member to stay overnight with you at the hospital.

Surgical safety

Cleaning your skin before surgery can help decrease the risk of infection at the surgical site.

  • Showering every day for 1 week before your procedure with a standard soap or a special antimicrobial soap helps reduce micro-organisms on your skin.
  • On the night before your surgery, please sleep on freshly laundered sheets (after your shower) and wear freshly laundered clothing to bed.
  • Use chlorhexidine gluconate (CHG) prep cloths and follow the "Preparing the skin before surgery" handout if provided by your doctor.
  • Use an antiseptic mouth rinse to gargle each morning and evening 1 week before surgery. This helps reduce germs in your mouth and throat to help prevent pneumonia after surgery.

Freeman follows the strictest medical guidelines to ensure surgeries are performed on the proper area(s) of the body. As added safety precautions:

  • If you are a patient undergoing a surgery specific to the left or right side of the body, you will be asked to mark your body with a marker on the operation area.
  • As an additional means of confirmation, you will be asked to tell us about your operation and indicate the body area scheduled for surgery prior to your procedure.
  • Don't hesitate to ask questions regarding your surgery.

Skin health

You will have a healthier stay by lying in different positions. To prevent skin sores, reposition yourself in bed every two hours.

Hand hygiene

One of the ways our healthcare professionals provide a safe environment in which to heal is to clean their hands with soap and water or alcohol hand-wash product before and after caring for you.

You can do your part by cleaning your hands with soap and water or an alcohol hand care product before and after you eat. Remember: clean your hands with soap and water, not alcohol, after using the restroom.

Respiratory care

You expel germs into the air whenever you sneeze or cough. Help prevent the spread of infection by following these steps:

  • Turn away from others before sneezing or coughing.
  • Cover your mouth and nose with a tissue when sneezing or coughing.
  • Discard the tissue in the trash.
  • If you do not have a tissue available, sneeze or cough into your upper sleeve, not into your hands.
  • Always clean your hands after sneezing or coughing.

Important note

  • After surgery, harmful secretions can accumulate in your lungs. Deep breathing exercises can help prevent this accumulation and speed your recovery.
  • Your nurses will help remind you to turn, cough and breathe deeply as often as every hour.
  • You will also be asked to use a spirometer, a tool that helps avoid lung problems, every hour when awake.


Our goal is to safely and effectively administer the medications that have been ordered for you. We adhere to quality standards and strict procedures to assure you receive the right medication, in the right amount, at the right time, and in the right manner. Patients and families can help by following a few simple guidelines.

  • Make sure your healthcare professional checks your ID bracelet before giving you any medication.
  • Inform the nursing staff about medications you normally take at home and ask whether you should continue such medications while in the hospital.
  • For your safety, do not take any medications you bring to the hospital unless instructed to do so by your nurse.
  • Know the medications you take while in the hospital and ask questions until you are completely satisfied that you are receiving the correct medication.
  • Stay informed about the times you should receive each of your medications. Alert the nursing staff if you feel these times are not accurately observed.
  • Double-check with the nursing staff to make sure they know all of your food and medication allergies.
  • Observe the appearance of your medications when you receive them. If something does not seem right—the color, shape, or the manner in which the medication is administered—ask your nurse to check it.

Know the plan for administering medications and never hesitate to ask questions. Always keep a list of your medications with you. Be sure to note purposes, dosages, instructions and names of drugs.