Freeman has converted many of its physician clinics to provider-based outpatient clinics. Learn more.

Additional Information

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Helping you take care of business
Freeman provides a number of business and financial services as a courtesy to patients. These include:

  • Verification of insurance coverage
  • Estimates on charges for procedures
  • Estimates on the patient portion of charges, as determined by the patient's insurance plan
  • Billing of primary and secondary insurance carriers
  • Answering questions from insurance carriers
  • Providing itemized bills to patients, when requested
  • Financial assistance for qualifying patients
  • Payment plans
  • Low-interest revolving lines of credit

Patients who would like to learn more about hospital charges may contact Katherine Mays, Freeman Charge Master Compliance Coordinator, at 417.347.2189.

Get help with your bill

  • Get information on federal and state financial assistance programs
  • For help with your bill before or during your visit:
    Contact a financial counselor, 8 am-4:30 pm Monday-Friday.
    • Joplin (Choose number according to the first letter of the patient’s last name.)
      A-L: 417.347.4132
      M-Z: 417.347.4136
    • Neosho
  • For help with your account following your visit:
    • 417.347.6686
    • 888.707.4500 (toll free)

Questions? Don't hesitate to call or visit to find out how we can help. In addition, you can read the answers to frequently asked questions or view an explanation of your bill.

Freeman Patient Accounts
888.707.4500 (toll free)
8 am-4:30 pm Monday-Friday

Office address:
Freeman Business Center (use front door)
3220 McClelland Boulevard
Joplin, MO 64804

Mailing address:
1102 West 32nd Street
Joplin, MO 64804